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PRIVACY POLICY
Astromeri is committed to protecting your privacy. This Privacy Policy ("Notice"), together with our website terms and conditions and any other documents referred to in it, sets out the types of personal information we collect, how we collect and process that information and certain rights and options that you have in this respect.
Astromeri owns and operates this site http://www.astromeri.co.uk
Controller
Astromeri is the controller and responsible for your personal data. " Astromeri”, which is the trading name of Astromeri Limited, a limited company registered in England & Wales with registered number 15103590 and its subsidiary undertakings (referred to collectively as " Astromeri" or "we" or "our").
For the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the "GDPR")), your data will be controlled by the Astromeri.
This website is not intended for children, and we do not knowingly collect data relating to children.
Useful Contacts
Questions, comments and requests regarding this Notice are welcomed and should be addressed to Privacy Team, info@astromeri.co.uk or send a letter to Astromeri; 105 Thornsbeach Road, London, England, SE6 1E.
Personal data we collect
We collect and process the following personal data from you:
Identity and Contact Data, including your name, address, telephone number, date of birth, time and place of birth and other personal data concerning your preferences relevant to our services;
Financial and Payment Data, including your bank account and other data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
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Payment Data, Payment details (credit card information, billing address) are processed securely through our third-party payment processor.
Information about other people
If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us.
How we get the personal information and why we have it
Astrological Services:
We use your personal information to provide you with personalized astrological services.
Communication:
We may use your contact information to communicate with you about your consulting sessions, provide updates, and respond to inquiries.
Consulting Sessions:
We may use your contact information to conduct the consulting sessions via virtual meeting platforms, including Zoom and Skype. We do not record these online consulting sessions. Your privacy during these sessions is of utmost importance to us.
Payment Processing:
Your payment information is used only for the purpose of processing payments for our services.
Under the UK General Data Protection Regulation (UK GDPR), the lawful base we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting Astromeri at info@astromeri.co.uk or send a letter to Astromeri; 105 Thornsbeach Road, London, England, SE6 1E.
Disclosure of your personal data
We do not sell, trade, or otherwise transfer your personal information to third parties unless necessary for the provision of our services or required by law.
Security of your personal data
We implement appropriate security measures to protect your personal information from being accidentally lost, unauthorized access or disclosure.
We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Updating personal data about you
If there are changes to the personal information you have supplied to us, such as a new email address, a request cancellation, or awareness of any inaccuracies in the data we have about you, please inform us via email at info@astromeri.co.uk.
We are not liable for any losses resulting from inaccurate, inauthentic, deficient, or incomplete personal data provided by you.
Your Rights
You have various rights with respect to our use of your personal data:
Request access to your personal data.
You have the right to ask us for copies of your personal information.
Request correction of your personal data.
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Request erasure of your personal data.
You have the right to [ask/require] us to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data have been unlawfully processed.
Object to processing of your personal data.
You have the the right to object to the processing of your personal information in certain circumstances. If you would like us to stop using your personal data, please contact us.
Request restriction of processing your personal data.
You have the right to ask us to restrict the processing of your personal information in certain circumstances. If you would like us to stop using your personal data, please contact us.
Request transfer of your personal data.
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Right to withdraw consent.
Right to lodge complaints.
If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority, or to seek a remedy through the courts.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
You may, at any time, exercise any of the above rights, by contacting info@astromeri.co.uk together with a proof of your identity, i.e. a copy of your ID card, or passport, or any other valid identifying document.
Right to withdraw consent
If you have granted consent for the collection, processing, and transfer of your personal data, you retain the right to withdraw your consent fully or partially. Upon receiving notification of your withdrawal, we will cease processing your information for the specified purposes. To initiate this process, please contact us at the email address: info@astromeri.co.uk
To opt-out of receiving our marketing communications t please follow the opt-out links on any marketing message sent to you or contact info@astromeri.co.uk
How long we keep your personal data
Your information is securely stored.
We keep your personal data for [time period / as long as necessary to fulfil the purposes we collected it for] We will then dispose your information in accordance with applicable laws and regulations.
Changes to our Privacy Notice
We retain the right to periodically update and modify this Notice to align with any alterations in our personal data processing practices or evolving legal obligations. The latest revision of this notice was made on DATE.
Any future modifications to this Notice will be published on this page and, as applicable, communicated to you via email. We recommend checking this page regularly to stay informed about any updates or alterations to our Notice.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@astromeri.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data:
The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk